Passionate for the latest technology and growing trends? If you are business savvy and enjoy working with customers, join a FinTech team and be the voice of a financial and payment technology designed for e-commerce as a: Relationship Manager Ref. no: RM/05/2021/W, Location: Warszawa


  • Be the partner for our existing and future portfolio of clients and maintain a good relationship with them.
  • Actively promote new payment solutions to e-commerce merchants by providing and sharing relevant case studies.
  • Support for the preparation of implementation proposals for the new merchants in terms of UX issues.
  • Plan the promotional campaigns with the merchants (visibility planning, campaign mechanics, business conditions, coordinating the delivery of marketing materials, deployment plan).
  • Coordinate the webinar planning (prepare the webinar calendar, initiate new events, work on agenda, decide on the target group, partners and guests).
  • Drive business value by ensuring the best positioning in the e-shops.
  • Drive campaigns to deliver on sales KPIs – analyze, design and implement joint promo actions in cooperation with an IT and marketing department.
  • Regularly collect feedback from merchants and asses their satisfaction with Twisto services; in case of any issues actively seek for solutions.


  • 3-4 years of sales experience in the e-commerce environment in a B2B customer- facing role (fin-tech, marketing/advertising agency or similar).
  • UX, marketing and sales mindset, as well as commercial thinking.
  • Self-driven attitude and ability to work independently.
  • Ability to collaborate and build strong relationships with customers.
  • Excellent written and spoken English.

We offer

  • Being a part of a growing international fin-tech company within an informal and friendly atmosphere.
  • Healthy lifestyle - flexible working hours, refreshments in the office (coffee, fruit, etc.), teambuilding, social events.
  • Opportunity to learn the ins and outs of the e-commerce market, build a network of contacts and create the image of an industry expert.

Hello! I’m Olga and I am responsible for this recruitment process. If you have any questions, please feel free to reach out. I will be happy to meet you!

Contact details: Olga Kamińska,, +48 500 035 642.

CAZ: 11828

HR Contact