If you’re solving technical challenges like Sherlock Holmes πŸ•΅οΈβ€β™€οΈ but you actually happen to enjoy working with people (unlike Sherlock)… let’s talk about the role of: β€‹

πŸ€“ Technical Services Engineer​. Ref. no: TSE/07/2023/G​.

🎯 Joining Adtran, you will work hand in hand with Product Experts and the R&D team to guide customers and partners from all around the world, sharing expertise and responding to technical issues β€‹πŸ”§

πŸ’Έ up to 17 000 PLN Gross Contract of Employment.

πŸ“ Gdynia, hybrid work model.  

πŸ“’ Work involves participation in a flexible shift rotation system.



πŸš€Providing engineering-level phone, email and online technical assistance to customers and partners around the globe. Possibility to go beyond the script, each day will be a new challenge. No being stuck in a rut.​

πŸš€ Bringing along relevant technical expertise and customer support tools & best practices. Sharing knowledge and experience via coaching, internal training and regular contribution to Knowledge Base.​

πŸš€ Administration and maintenance of equipment, applications and tools used for support purposes.


🎯 We are looking for candidates with experience in wireless local area network (Wi-Fi) standard (IEEE 802.11), gateways and mesh extenders, IP telephony protocols (VoIP), passive optical networks (PON) and their components.​

🎯 Mixture of relevant technical skills & soft skills (in particular excellent communication, as you will use it on daily basis).​

🎯 Experience in providing remote (phone, email or online based) technical support in a telecom environment.

🎯 Field experience in installing, commissioning, testing and maintenance of telecom equipment will be an additional advantage.​

🎯 Very good language skills in written and spoken English (B2+/C1), including professional and business-related vocabulary, are essential. ​


πŸ’Ž Company that truly supports your development – a clear technical career path, competence program and possibilities to spread your technical wings in different departments.

πŸ’Ž Onboarding that will get you up and running - comprehensive technical enabling program at the start and regular periodic upskill training events.

πŸ’Ž Daily contact with team members and customers from all around the world - possibility to occasionally travel to other countries in Europe, USA and Asia for customer projects and internal training courses.

πŸ’Ž Comprehensive, technical support specific, English communication skills development program.

πŸ’Ž Modern office (well-equipped gym and playroom) close to the SKM/PKM stations. Do you prefer slippers instead of shoes or maybe you are expecting amazon delivery? No worries, the hybrid work model gets you covered.

πŸ’Ž Your well-being is also taken care of – Private Health Care at Luxmed (extended package for employees and possibility to enroll family members) and Multisport Card.

πŸ’Ž 1 additional vacation day for all, and 1 extra after 10 years being with us.

πŸ’Ž 3% employer contribution to PPK.

πŸ’Ž Paid employee referral program.

πŸ’Ž Strong team-oriented and friendly work culture.

πŸ’Ž Popcorn Fridays 🍿

Hello! I’m Olga and I am responsible for this recruitment process. If you have any questions, please feel free to reach out. I will be happy to meet you!

Contact details: Olga KamiΕ„ska, e-mail:olga.kaminska@hrcontact.co +48 500 035 642.


HR Contact