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Join a team working on a digital lending product - develop the VAS area and the mobile wallet application, taking ownership and leadership of key strategic product developments 🚀Let’s talk about the position of:


Head of Product Management VAS & Customer Experience 

Ref. no: HPD/03/2024/W


💯 You will create and develop the product and innovation strategy for 6 global markets with a corresponding roadmap, operational policy and framework to bring company's growth strategy to life.​

📍 Warsaw, Hybrid.


Your role:

🚀 Taking direct ownership and leadership of key strategic product and innovation developments​.

🚀 Through your Product Managers and Experts - owning and coordinating product development plans and actions with related stakeholders – business, tech, credit & risk.​

🚀 Launching products in the new markets (commercialization)​.

🚀 Obtaining product market share by working with sales to develop product sales strategies.​

🚀 As a business owner of product portfolio - providing the scope and priorities to development process closely cooperating with development teams.​

🚀 Owning the Customer Experience agenda, managing and orchestrating CEX improvements in own area and across all functions.​

🚀​ Staying up to date with external developments and trends and act as an advisor to the leadership teams to share insight and knowledge to shape strategy.

🚀 Ownership of the overall product roadmap and responsible for directing and driving the Product Managers to take responsibility and accountability for delivery of their specific products, updates, amendments and on-going continuous improvement.

🚀 Creating a culture of continuous product improvement across your team (incl. customer journey, product performance, front-end and back-end related components) based on the analysis of data (google, clikctale, etc.), new market opportunities and innovative ideas.

🚀 Being an ambassador of the brand, bringing it to life in every interaction (virtual and real life) – internally and externally.​​​​


What will help you get the job done:

💡 Expertise in product development​, preferably within the VAS area.

💡​ Exposure to fintech industry and knowledge in credit products would be an asset. 

💡 Previous experience within the digital space is a must.

💡 Strong project management skills​ - agile understanding and experience​.

💡Strong interpersonal skills with the ability to deal with colleagues at all levels an across all functions and territories.​

💡 Commercial and strategic awareness​. 

💡 Very good language skills in written and spoken English are essential.

💡 Flexibility – happy to roll your sleeves up when needed.


We offer:

💎 Global exposure, working hand in hand with team members and customers from all around the world - possibility to travel.

💎 Opportunity to have a real impact on the business.

💎 All-you-can-eat fresh fruit daily, lunches at the expense of the company, and company parking where you can book a parking place. We support an active and healthy lifestyles and have fun team events both in the office and after work.

💎 Do you prefer slippers instead of shoes or maybe you are expecting amazon delivery, no worries, hybrid work model gets you covered.


Hello! I’m Olga and I am responsible for this recruitment process. If you have any questions, please feel free to reach out. I will be happy to meet you!


Contact details:

👩‍💻 Olga Kamińska,

📧 e-mail:olga.kaminska@hrcontact.co,

☎️ +48 500 035 642. 


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